You Are in Control
You always know what’s going on and can stop/change direction at any time. We discuss with you in advance, keep track and inform you of any progress in the simplest way and sharing our reports with you online at any time. We alert you in case we reach a certain amount of hours you may not want to exceed. At the end of each month we send you a report of the completed tasks/time involved and your balance if you have pending hours.
Terms & Conditions
The hours are NOT refundable, when you buy the hours from us you must have previously planned the tasks with us to be sure the amount of hours is not exceeding the amount of job.
For smaller tasks we deduct just the time we work (however, as we involve our team of experts for any single task and to guarantee professional results, for our and your security the minimum amount of time is 30 mins.)
You can use your hours at any time you need or prefer. However if you purchased a package, you will have 9 months (starting after the purchase (invoice date will rule)) to use your hours, after that the hours will be lost with no chance of recovery (exception can be decided from case to case).